Simple tools for a small property

Bookings in a notebook

Phone and WhatsApp bookings are written down by whoever answered, and the same room is promised twice.

ID copies on paper

Photocopies of IDs pile up in a drawer, and the police register is copied out by hand.

The same questions all day

Guests call the desk for the Wi-Fi password, towels and a cab.

Checkout arguments

The late checkout charge is decided on the spot, and the bill is worked out on a calculator.

Advance reservations with an arrivals list at check-in, and the free rooms shown for the dates you choose.

Reads the QR code on an Aadhaar card on the device and fills in the guest's details for staff to check against the card.

Photos of each guest's ID (Aadhaar, passport, visa, driving licence, voter ID) stored encrypted and shown only to staff who are allowed.

A printable guest register for police enquiries: one row per person, ID numbers masked unless a permitted user gives a reason.

Towels, water, pillows, cleaning, a cab — free or charged to the bill — requested from the room QR.

Late checkout fees by time slab — a share of the room rate or a fixed amount — suggested at checkout, changed or waived only with a reason.

Tax invoices as PDF with the hotel's GSTIN and the tax for each rate; correct, reissue or void them with a reason.

Without internet the front desk keeps working — room board, walk-in check-in, stays, bills and payments, checkout, food orders and expenses — and syncs when the connection returns.