Hotel Management
The whole front office, from booking to checkout
Rooms, bookings, guests, check-in and check-out, the running bill and GST invoices — connected to housekeeping, room service and your reports, and the front desk keeps working when the internet drops.
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Room management
Set up your rooms and room types once. Every screen then shows each room's status, as it changes.
Rooms and room types
Rooms and room types with a live status: available, reserved, occupied, cleaning, maintenance or blocked.
Bookings
A walk-in at the desk or a reservation made ahead, each with where it came from — including OTA bookings, which you record by hand.
Bookings
Walk-in and advance bookings with dates, room, source and advance; change the dates or the room, cancel, mark no-show or check in from the booking.
OTA bookings, entered by hand
Record bookings from OTAs by hand — channel, OTA booking ID, commission and settlement — with an OTA report.
OTA integrations
Coming soonBookings from online travel agencies arriving on their own, without typing them in.
Calendar
While you book, the rooms free on your dates are shown. A calendar of every room across the coming dates is being built.
Booking calendar (tape chart)
Coming soonEvery room across the coming dates on one calendar, to see and move bookings at a glance.
Guest management
One record per guest, their ID kept safely, and every person on a booking in the guest register.
Guest master
One record per guest, with their contact and ID details and every stay, booking, order, payment and invoice on their profile; a warning when the guest may already exist.
ID documents
Photos of each guest's ID (Aadhaar, passport, visa, driving licence, voter ID) stored encrypted and shown only to staff who are allowed.
Aadhaar QR read
Reads the QR code on an Aadhaar card on the device and fills in the guest's details for staff to check against the card.
Additional guests
Every person on a booking or stay recorded as a guest of their own, and listed in the guest register.
Guest register
A printable guest register for police enquiries: one row per person, ID numbers masked unless a permitted user gives a reason.
Reception
The desk's day at a glance, and every guest request in one list.
Reception dashboard
Reception's day on one screen: rooms by status, today's arrivals and departures, guests in house and food orders on their way; for the manager, the day's revenue and collections.
Guest requests
Every guest request routed to the right department and tracked from new to accepted, assigned, in progress and completed.
Check-in and check-out
From the arrivals list to a closed bill and a room on its way to cleaning.
Arrivals
Advance reservations with an arrivals list at check-in, and the free rooms shown for the dates you choose.
Check-in and check-out
Walk-in and reservation check-in, room change, extend and early checkout; checkout closes the bill, issues the invoice and sends the room to cleaning.
Late checkout fee
Late checkout fees by time slab — a share of the room rate or a fixed amount — suggested at checkout, changed or waived only with a reason.
Checkout alerts
A morning list of the day's checkouts, and an alert to the front desk when a stay is due to check out and again when it is overdue.
Housekeeping
A status board for every room, and guests' housekeeping requests sent to the team.
Housekeeping status board
Rooms go to cleaning at checkout and staff mark them ready, under maintenance or blocked on one board.
Housekeeping requests
Guest requests for housekeeping go straight to the housekeeping team.
Folio and billing
One running bill per stay, and every payment recorded against it.
Guest folio and billing
A running bill for every stay — room, food, services, extra bed, early check-in, late checkout, discounts — with reversals, never deletions.
Payments recorded at the desk
Record cash, UPI, card and bank-transfer payments, part payments and refunds against the bill.
Online payments
Coming soonGuests and hotels paying online by card or UPI through a payment gateway.
GST invoices
Checkout issues the tax invoice as a PDF.
GST invoices
Tax invoices as PDF with the hotel's GSTIN and the tax for each rate; correct, reissue or void them with a reason.
Room service
Food to the room, by phone or from the room's QR, straight onto the guest's bill.
In-room dining
A room menu, orders by phone or from the room QR that reception accepts and delivers, charged to the guest's bill with food GST.
Orders from the room QR
Guests order food from the room QR; the order reaches the kitchen or reception and lands on the guest's bill.
Offline operation
When the internet drops, the front desk carries on and the device syncs when the connection returns. Exactly what keeps working:
The front desk, offline
Without internet the front desk keeps working — room board, walk-in check-in, stays, bills and payments, checkout, food orders and expenses — and syncs when the connection returns.
Installable app and push notifications
Install AATITHIYA on phones, tablets and desktops from the browser, with push notifications for new orders and requests.
Works without internet
- The room board
- Walk-in check-in
- Active stays
- Bills and payments
- Checkout, with a provisional bill
- Food orders
- Expenses
Needs a connection
- Bookings and changes to them
- OTA bookings
- Additional guests
- Reports
- Settings and management screens
An offline checkout prints a provisional bill; the invoice number is issued when the device syncs.
Roles and permissions
Each person sees and does only what their job needs, and who changed what stays on record.
Roles and permissions
Custom roles with exactly the permissions each job needs; nobody can grant more than they hold.
Staff accounts
Staff sign-ins with a role each; deactivating someone ends their sessions at once.
Audit log
An append-only record of who changed what, field by field.
Reports
The figures you check every day, ready to export.
Hotel reports
Revenue, rooms, food, payments, guests, OTA channels and late checkouts, each exportable to CSV.
Roadmap
Coming soon
Being built, and not available yet.
Channel manager
Coming soonRates and availability kept in step across every channel you sell on.
Online booking engine
Coming soonGuests booking rooms directly on your own website.
Multi-property
Coming soonSeveral properties under one account, with one view across them.
Play Store and App Store apps
Coming soonAATITHIYA as an app from the Play Store and the App Store.
Questions
Do OTA bookings come in on their own?
Not yet. Today you record an OTA booking by hand — the channel, the OTA's booking ID, commission and settlement — and it appears in the OTA report. OTA integrations are coming soon.
What does the Aadhaar QR scan do?
It reads the QR code on the guest's Aadhaar card on your device and fills in their details, for staff to check against the card. There is no online check.
What keeps working without internet?
The room board, walk-in check-in, active stays, bills and payments, checkout, food orders and expenses. Bookings, OTA bookings, additional guests, reports and settings need a connection. An offline checkout prints a provisional bill; the invoice number is issued when the device syncs.
Is there a booking calendar?
When you make a booking, the rooms free on your dates are shown. A calendar of every room across the coming dates (a tape chart) is coming soon.
Does it make e-invoices?
It issues GST tax invoices as PDF with your GSTIN and the tax for each rate, and lets you correct, reissue or void them with a reason. It does not generate e-invoices (IRN).
Run your front office on AATITHIYA.
Rooms, bookings, the bill and the invoice — in one place your whole team can use.
Start a 14-day free trial of the plan you choose. No card required.